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Dealing With Last-Minute Cancellations As An Escort
By Amelia P
Otherwise known as the escort’s nightmare.
You’ve cleaned your incall, shaved your legs, and finally figured out how to do up your complicated garter straps. And then, your client sends a text saying their grandmother died or they got in a car accident.
All jokes aside, last-minute cancellations can be incredibly frustrating. After all, if you’re not working, you don’t get paid. And while a last-minute cancellation can make you want to throw your phone out the window or send your client a snarky reply, I’ll always advocate for a more professional approach.
In the Moment
Always be polite. Trust me, I identify with the urge to tell a man to stuff himself after a day of screwed around by timewasters. But being rude doesn’t get you anywhere. If you want to be treated like a professional, you need to act like a professional. If you’re feeling overwhelmingly snarky, it’s time to take a break and step away from the phone.
Assess if this is a client you value. Is this a long-term client or a first-timer? Have you built trust with them over time? Is cancelling at the last minute a pattern for them, or is this an unusual occurrence? If this is a client you value (and who also values you), then a smidge of flexibility may be in order. While a last-minute cancellation may be an inconvenience for you, showing valued clients understanding pay off in the long term. Always play the long game.
Ask if they’d like to reschedule. Life happens, and it’s possible that something really did get in the way of your client attending the booking. If that’s the case, your client will likely jump at the chance to reschedule
Implement your deposit policy (don’t have one? It’s time). Cancellation policies are a nice idea, but I’m yet to meet a client who will pay one after the fact, unless you’re already holding the $$$ as a deposit. Now, as I said before, I think it is important to show valued and reliable clients understanding if this is an unusual occurrence. At the same time, deposits are an excellent way to reduce the number of last-minute cancellations you experience, as well as compensate you for your lost time.
If you continuously have last-minute cancellations, it’s time to implement some strategies to ensure you don’t lose the plot. Money is important, but your mental health is more important. And constantly being dressed up with nowhere to go at the last second will drive you insane.
Be selective. Before booking clients in, make sure they are serious about attending the appointment time. This may include getting a deposit from your client, but it may also involve other simple strategies such as paying attention to the language they use. For example, if a potential client asks to “pencil in” a time, I will clarify that I can only hold spaces in my calendar for confirmed bookings and ask them to contact me again when they are ready to commit to a date.
Send reminders. It’s important to be very clear with clients about when you expect them to confirm their booking.
Consider when you will or won’t make exceptions. Life happens. Real emergencies happen. And this is important to consider when wanting to maintain long-term relationships with clients. It’s also much easier if you consider your boundaries and make these clear (such as in a deposit policy).
Know when to let go. There are some people who are never going to respect you, your time or your boundaries. It’s not worth your anger, snarky texts or any space in your brain. Let it go and focus your energy on clients who do value your time (and get a good deposit policy in place, for god’s sake).
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